What We Collect and Why We Collect It
When you create an account with bem88, we collect the details you provide directly — your name, contact number, and the mobile wallet identifiers you use for bKash, Nagad or Rocket deposits and withdrawals. We also record transactional data: deposit amounts, withdrawal requests and the verification
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steps completed on your account. This information is used solely to process your payments, verify your identity and maintain accurate account records. We do not sell your personal data to third parties. Device and browser data — including your IP address and session timestamps — is
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collected automatically each time you access the platform, whether on mobile or desktop. This helps us detect unusual login patterns and protect your account from unauthorised access. When you reach our support team about a payment query or account issue, the content of that conversation is
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stored securely and linked to your account profile. All data handling described here is subject to the laws and regulations applicable in your jurisdiction. Availability of our platform and these data practices depend on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.